Boost Mobile
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Boost Mobile’s main selling point is content, targeting the younger generation of prepaid cell phone users. They offer cheap mobile web and an assortment of downloads. Boost Mobile uses its parent company Sprint’s network, which provides its push-to-talk walkie-talkie feature.
Boost operates with an account system. Add money to your account whenever you need to cover your calls and any extras used. Recharge at least once every 90 days to keep your account active (after 90 days any credit balance will expire). Once you hit a zero credit balance, you have 60 days to add money and keep your service and account active.
Boost Pay As You Go Plan
The Pay As You Go plan is a flat 20 cents per minute, 20 cents per text. Web access is an extra 50 cents per day.
Boost Monthly Unlimited Plan
Boost offers three unlimited monthly plans. For $50 a month you can get unlimited talk, text, and web access. The second option is a $55 a month plan for Android phones which gives you unlimited talk, text, and web access. The third option is $60 a month plan for Blackberry phones which again gives you unlimited talk, text, and web access.
All three unlimited plans come with SHRINKAGE which will lower your monthly payment by $5 for every 6 on-time payments (up to a total of $15 of savings per month.) So if you make 18 consecutive on time payments, the monthly plans will cost you $35 for the basic unlimited plan, $40 for the Android plan, and $45 a month for the Blackberry plan.
Boost Daily Plan
Like AT&T’s daily plan, Boost charges $2 a day for unlimited talk, text, and web access. You are not charged for the days you don’t use your phone (which includes incoming calls). If you use your phone everyday it will cost you about $60 a month which is ten dollars more expensive than their monthly unlimited plan. You can benefit by using this plan if you know that you’ll only use your phone a limited number of days during the month.
Website: Visit Boost Mobile
Filed under: Cell Phone Plans
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Boost is a cut rate mobile phone carrier owned by Sprint. There is no tech department. Consumers are encouraged to do everything themselves; that is, activate the mobile phone using the Boost website or listening to prerecorded instructions use a phone number pad. This is fine with me–I prefer this method. But if there’s a problem and you need technical support, Boost isn’t going to help you. Consumers can try to contact a customer service representative but the phone menu is set up to make it virtually impossible to contact a representative (Sprint cares more about saving money than providing good customer service). After several tries, I contacted a customer service representative who “activated” my phone. The rep told me it would take up to 24 hours to activate. The phone never worked so I called customer service again a couple of days later (again, after several tries at navigating the phone menu from Hell). The customer service rep set up my phone for activation again and told me that it would work within an hour. The phone never activated. I called back but could not get through the labyrinthine phone menu Sprint devised to discourage consumers from contacting its outsourced customer service reps. The phone menu hung up on me 3 times for pushing the wrong button and I had to call back and start all over again. I finally gave up and tried to cancel my account but I was informed that Boost never cancels an account; they just inactivate it and keep your credit card information.
I ended up filing a complaint with the Better Business Bureau. At this point, I just wanted to cancel my account and return the phone for a refund. After a few days, Stan from Sprint Executive offices in Fort Worth called me. Stan gave me the usual perfunctory apologies and talked to me in scripted corporatese with a Texas accent. He wasn’t very good at it. After about 10 minutes he said, “I’m going to talk to you like a human being.” He then became my best friend and got very chatty. Stan advertises himself as a Christian. He loves Jesus, believes in the right to bear arms, and home schools his children (so they can grow up to be as smart as him and reject scientific facts). This idiot was the guy that was in charge of resolving my complaint. He didn’t solve any of my issues I had with Boost and Sprint. I ended up filing a complaint with the FCC.
If you are still thinking about signing up with Boost, let me make a suggestion. Call their customer service number for information about how to activate a phone. See if you can get a hold of a human being that can help you. I think then you will be convinced. It’s easier to get a hold of a person when you are signing up, but when you have a problem, good luck! As for me, I will never ever ever use Boost or Sprint again.
Boost raised my rates with out any pryor notice, cut my service! I had been with them for years, but they wanted me to switch to one of thier monthly plans, so when I would not, they double my rate and cut my service.
They still use the old rate to get you to sign up, but after that they will start to screw you over.
I infirm them that as long as there are more honest companies out there I would only be with them until I can switch,I am now talking with three other companies and looking at their plans, an them to boost, color me gone.